the business ladder

It is important to us to ensure that the business training services, courses and products that we provide are both of the highest quality and relevance to our clients.

Therefore, we regularly ask 'How did we do?' and use the feedback we receive to continually develop and improve our products and services.

You can read below what people are saying about different products and services. We like to let the feedback we receive from our clients speak for itself.

Business Skills and Training Courses

"Just wanted to thank you for another fabulous day.  As before, we left re-energised and this time also sparking with marketing ideas. One of the most helpful parts of the day was the exercise where we had to identify our USP and write a strap line.  We had been struggling with this to tie them to a coherent theme.  Thank you so much for your input. We never realised what a major impact this would have on our marketing strategy. We can't write the ideas down quickly enough!  And the best bit of all? We now know how to sell our services to new customers and be confident about why they should choose us.” Anon. (Warwickshire)

"This course opened my eyes to how to deal with people on th e phone and how to get the best information from these people. The course was easy to follow and the course materials were good." A. Wood (London), March 2010

"Great refresher course, can apply skills to my company straight away." P. Blackshaw (Essex), March 2010

“I am really happy, really relieved, very intensive but also very helpful . An eye-opener indeed, given me the confidence I wanted.” Anon. (Kent), May 2010

“I enjoyed the course very much. I have found it very useful and am sure I will attend more of your courses in the future.” P. Hulatt (Hertfordshire), May 2010

“I found it extremely interesting. It was a lot to cover, but excellent advising and training presentation.” Anon. (Bristol), May 2010

“Have had an enjoyable day and found the information really useful.” Anon., May 2010

“The training was very useful, and informative. Lots to learn and take in. Very good, thank you!!” Anon. (Essex), May 2010

“Very good, especially the break-up of the day, useful course.” Anon. (Wimbledon), May 2010

“The course was refreshing, and has created new ideas for me in the marketing aspect of the business.” M. Mohamedali (Hertfordshire), May 2010

“The course was very informative and reinforced my knowledge.” S. Douglas (Middlesex), May 2010

“I found the course helpful, informative and subjects were clearly explained.” Anon. (Wembley), May 2010

“Very useful and informative.” T. Nuttall (Wirral), May 2010

“Have had an enjoyable day and found the information really useful.” Anon., May 2010

“Enjoyed this course, learnt some useful things I did not know.” Anon., May 2010

"The course has been a great eye-opener, giving more information and quite intense. It kind of builds confidence and gives you the 'can do' feelings." A. Olaribigbe (London), April 2010

"This is the second time I have attended this course and it's a great refresher and helps to refocus on the most profitable activities." Anon. (Dorset), April 2010

“In the field of residential lettings and property management, this is the best course.” Tariq Mir (Luton), March 2010

“A well informed course and very well presented.” Peter Taylor (Blackpool), March 2010

“I enjoyed it very much. Very informative. Well done.” D. Amushan (Essex), March 2010

“Very informative.” S. Luthra (Reading), March 2010

“Was very good.” M. Wright (Basingstoke), March 2010

“Excellent... Was tailored to our needs” Anon. (Sheffield), March 2010

“Useful points to adapt for use in my training of others” Anon. (Sheffield), March 2010

“Informative... compact” Anon. (Sheffield), March 2010

“Presenters had good knowledge - good real life stories” Anon. (Sheffield), March 2010

“Found the group work really good - applying info so it can be used in my day-to-day role” Anon. (Sheffield), March 2010

“I enjoyed it, I feel I have learnt how to improve on viewings etc... I liked the tips and ideas that were given throughout the day” Anon. (Sheffield), March 2010

“Interesting... not many companies tailor stuff... very good” Anon. (Sheffield), March 2010

“Fantastic day – learnt plenty, quite intense but perfectly presented making the learning simple & effective – recommended!!” J. Stone (West Midlands), February 2010

“Another excellent course with helpful & practical information and course notes.” Jill Smith (Stourbridge), February 2010

“Great atmosphere and really helpful and useful information!! I’m completely satisfied.” Anon. (Middlesex), February 2010

“Very useful in helping to fine tune my business plan.” A. Kalsi (Isleworth), February 2010

“Well delivered with a clear emphasis on getting the basics right – very helpful.” Anon. (London), February 2010

“Found the whole day both very informative and enjoyable. Taught with contagious enthusiasm.” John Townend (Leicester), February 2010

“Fabulous course – you guys REALLY know your stuff! Presented with humour and seriousness in all the right places.” J. Stone (West Midlands), February 2010

“Excellent course – well worth attending to kick-start our business.” Jill Smith (Stourbridge), January 2010

“Absolutely brilliant. Great enthusiasm, clear explanations. All questions answered.” S. Ahmed (Bristol), January 2010

“Very informative, with a very clear approach. Thanks!” Anon. (Sussex), January 2010

“Really enjoyed the day.” B. Hodgson (Scarborough), January 2010

“Looking forward to the next course.” J. Stone (West Midlands), January 2010

“Gave me a boost and more aware of what I have to do.” F. Shakoor (Isleworth), January 2010

“Comprehensive – well presented.” E. Biggs (Thailand), January 2010

"This training course has equipped me with the knowledge I require to confidently launch my lettings business." Anon., November 2009

"Rory and Susan are very passionate about the business which comes across in their delivery. I just can't wait to get going!" Anon., November 2009

"I really enjoyed this training day. The structure was clear and simple and covered all aspects of letting properties." J.Tully (Dorset), November 2009

 

"All trainers very knowledgeable and approachable." J. Kingsley (Barnet), November 2009

"Overall a great course and good insight into the lettings sector!! Keep it up and many thanks." R. Sidhu (Middlesex), November 2009

"Very informative and covered a lot of topics that are relevant to the business rather than just theory." V. Varma (Hounslow), October 2009

"Structured and run well. 1st course attended - very good and look forward to more!" S.Bard & N. Cooper (Leicestershire), September 2009

"Great, entertaining, enthusiastic session. Thoroughly enjoyed." P. Chavdal (Leicester), September 2009

"Very good all round. Very pleased." I. Sydenham (Bournemouth), September 2009

"I thoroughly enjoyed this training. It has made me very excited for the future." Mrs L. Ipil (Swindon), July 2009

“This is the second of your training sessions I have been to, and once again have found it to be excellent in both content and value for money.”Anon. (London), June 2009

“Stay as enthusiastic as you are.” Anon. (London), June 2009

“Great talking to you before the start, and throughout the day!” J. Baker (Stratford- Upon-Avon), June 2009

“The knowledge and enthusiasm has been a pleasure to be part of. You have given us a fantastic vehicle, it is now up to us to drive it. A BIG THANK YOU!!” S. Sullivan (Peterborough), June 2009

"Enjoyed the course very much... very professional, very well done!" Peter Mitchell (Nottingham), May 2009

"Absolutely brilliant course! We have been going for 3 years and now see we have been running backwards all because we didn't know how to make it profitable like you show." K. Lenayin (London), May 2009

"Great course - would recommend to others." Anon. (London), May 2009

"It's brill, the course could not be improved!" Anon. (London), May 2009

“It’s been a great day to meet other like minded people and help me make a decision on my career path. Cheers.” S. Gull (Kent), March 2009

“Very friendly and helpful, an enjoyable day.” R. Amin (Bristol), May 2008

“Great format, well presented!” P. Gallacher (Glasgow), March 2009

“It was brilliant, excellent value for money.” D. Del-Greco (Bath), March 2009

“Very good value for money. Enthusiastic presenters." Anon., March 2009

“Very informative and helpful.” S. Basi (Warwick), March 2009

“You were a breath of fresh air and very capable of delivering an insightful course.” Anon, January 2009

“This course has a great deal of quality info.”Anon, January 2009

“Very informative, simplified and easy to understand.” A.B. (London), January 2009

"Just to say thank you for a wonderful day. The atmosphere was great and there was certainly a great networking spirit - everyone was willing to share information and you certainly gave value for money - I feel much more motivated than when I went in. I was just unsure where to start and how I would cope with limited time but now I have a blueprint to work on. Once again, thank you both so much for sharing your knowledge with us." Molly Symonds (Staffordshire), June 2007

"Excellent day, well organised and well presented." Deborah Brown (Edinburgh), June 2007

"I thought the course that you presented was excellent, very informative, inspiring and enthusiastic - well worth my journey from Yorkshire!" L.C. (Barnsley), Jan 2007

 

About Youth Enterprise Training We Have Delivered...

Delivered in association with Not Just Enterprise, this feedback is direct from the students who attended the courses which The Business Ladder assisted in writing and delivering.

“I learnt a lot about business and feel very inspired.”

“EXCELLENT!”

“It was a very good day, providing a useful insight into business. It also gave us an experience of what teamwork can achieve.”

“Very good throughout, Tarek’s story quite interesting, good presentations from Rory.”

“Informative and learned a lot of knowledge about the business world and I got a great experience about how the business world feels like. It was all fun.”

“The most enjoyable part was watching our peer’s presentations. It was great to see other’s work. The advisers were great, the day was enjoyable and I learned a lot.”

“It alerted me to the world of business and we came up with some great ideas.”

“Excellent and learned a lot.”

“A fun and enjoyable day. It was good that we got to experience things that we would not in a day of school.”

“Great inspiring speeches and interesting topics.”

“Interesting / insightful speeches, thoroughly enjoyed the challenges. Thank you!”

“Overall, the day was enjoyable. What I enjoyed the most was creating our own business. The advisers were helpful.”

“Inspirational, learnt lots and opened up many opportunities for us!”

“Speeches were good, very informative... well done!”

“A wonderful opportunity to learn all aspects of business. Very enjoyable.”

“Very good fun and realistic interviews. Thank you.”

“Very educational and made me think more about a career in business. Thanks.”

“Today was entrepreneurial and eye opening. It was also really fun and interesting.”

“It was an enjoyable, exciting and insightful experience. Thank you for taking the time to come and teach us.”

“I very much enjoyed today, it was a good lesson in entrepreneuring.”

“Varied, enjoyable tasks, Thanks!”

“Great teamwork exercises and afternoon exercise.”

“It was really useful and it cleared up a lot of problems for me.”

“Really good, great to see other kids ideas. Interesting stories from judges. Thank you!”

“Great day, learnt a lot, thought it would be boring… It wasn’t!”

“It was a good day and especially brought out the entrepreneur in me!”

“Every activity was fun and I learned a lot as well.”

“Personally, I enjoyed the stories of the various entrepreneurs and the Belbin test. Both gave me a lot to think about.”

“It was an eventful and interesting day.”

“It was very educational.”

“Paper chain was good as we worked as a team.”

“The competitions were a good representation of the real world, as it showed how making one mistake in the group presentation can prove very costly.”

“A very useful and informative day.”

“Activities enjoyable. Very fun and informative.”

“Great instructive lessons from the experts. I enjoyed the vocal group work.”

“I found the experience very interesting and informative. It helped me to understand business.”

“Very constructive and useful.”

“Fantastic.”

“I found today useful in encouraging me to broaden my enterprise skills.”

“Enjoyed it even more than last year – and learnt a lot! Great!”

“Rory James MacLaren-Jackson was brilliant!”

“I learnt about financial management.”

“A very good day of lessons. Thanks.”

 

About Our Training Materials...

This is just some of the feedback we have received on training materials, resources and business packages that we have written and developed.

"A very good, well presented training package to get me started running my own business - Well done!" S. Sullivan (Peterborough), May 2009

"The Letting 4 Success business package is very helpful and informative." Anon, May 2009

“1st class!” Anon. (London)

"I started my training with the business package, and this course gave me the additional kick start and motivation I needed to keep moving forward! The course and business package combo is really good value stuff." Anon, January 2009

"Superb, great manual, detailed and user-friendly!" Anon, (Peterborough) 2005

"Letting4Success gives you all the tools you need to set up a lettings business for a fraction of the cost of a franchise lettings company. Well done." I. Garner (Bolton), October 2009

"As a New Letting Agent starting up, we have spent weeks researching all aspects of the Lettings Industry.  We have found it extremely difficult to collate all of the necessary information, until we came across Letting 4 Success on the internet. We took the plunge and invested in the Business manual and quite frankly it is the best money that we have ever spent! We would highly recommend Letting 4 Success to anyone starting up a New Lettings Business and only wish that we had this invaluable pack in our hands weeks ago!" C. Hill & J. Hawley, C & J Home Rentals (Exmouth), September 2009

"I am thoroughly enjoying reading through the Letting 4 Success training manual, which is both informative and interesting to read - no serious letting agent should be without it. It should be renamed the 'Letting Agents Bible'! I cannot recommend this business package enough - genuinely great value." M.G (Wales), 2006

“Thanks for your very useful tips, I'm glad you are here for advice & support! And thanks for adding my website link to letting4success, it looks very good with logos on!” C.A. (Slough), 2006

 

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